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    These terms tell you the rules for using our website www.PointAHotels.com (“the Website”).


    The Website operated by Point A Hotels (Web) Limited (”Point A Hotels”) a limited company registered in England and Wales under company number 10563008. Our registered office is at 3rd Floor 247-249 Cromwell Road London England SW5 9GA. Point A Hotels is part of the Queensway Group.


    To contact us, please email help@pointahotels.com


    Using this website, you confirm that you accept these terms of use, our Privacy Policy and Cookies Policy and that you agree to comply with them regardless of whether you are a guest or registered user.

    If you do not agree to these terms, you must not use our Website.

    We recommend that you print a copy of these terms for future reference.

    If you make a booking through the Website our booking terms and conditions will apply to that transaction.


    Point A Hotels may amend these terms from time to time. Every time you wish to use the Website, please check these terms to ensure you understand the terms that apply at that time. These terms were most recently updated on 23rd January 2017.


    The Website is made available free of charge.

    Point A Hotels may update and change the Website from time to time to reflect changes to our hotels, rooms, services or to meet our users’ needs and priorities.

    Point A Hotels do not guarantee that the Website, or any content on it, will always be available or be uninterrupted. We may suspend or withdraw or restrict the availability of all or any part of the Website for business and operational reasons.

    You are responsible for ensuring that all persons who access the Website through your internet connection are aware of these terms of use and other applicable terms and conditions, and that they comply with them.


    If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party.

    Point A Hotels have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these terms of use.

    If you know or suspect that anyone other than you knows your user identification code or password, you must promptly notify us using the details set out above.


    Point A Hotels is the owner or the licensee of all intellectual property rights in the Website, and in the material published on it. The Website and its contents is protected by copyright and other intellectual property laws. All such rights in those works are reserved.

    The Point A Hotels name and logo are protected as registered trademarks of Queensway Hotels Limited.

    You must not use any part of the content on our without obtaining a licence to do so from Point A Hotels. However you may print off one copy or extract, of any page from our Website for your personal use and you may draw the attention of others within your organisation to content posted on our Website.

    You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text. Our status as the owner of the rights to the content on our Website must always be acknowledged.

    Although Point A Hotels make every reasonable effort to update the information on our Website, we make no representations, warranties or guarantees, whether express or implied, that the content on our Website is accurate, complete or up to date. The content on the Website is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on the Website.


    Where the Website contains links to other sites and resources provided by third parties, these links are provided for your information only. Such links should not be interpreted as approval by us of those linked websites or information you may obtain from them.

    Point A Hotels has no control over the contents of those websites or resources.


    Point A Hotels excludes all implied conditions, warranties, representations or other terms that may apply to the Website or any content on it. Point A Hotels will not be liable to you for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, arising under or in connection with your use of, or inability to use, the Website, or your use of or reliance on any content displayed on the Website.

    Different limitations and exclusions of liability will apply to liability arising as a result of the supply of any products to you, which will be set out in our Booking Terms and Conditions.

    Point A Hotels do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors and for fraud or fraudulent misrepresentation.


    Point A Hotels do not guarantee that the Website will be secure or free from bugs or viruses.

    You are responsible for configuring your information technology, computer programmes and platform to access the Website. You should use your own virus protection software and Point A Hotels will not be liable for any viruses, trojans, worms, logic bombs, denial of service attacks or other material that is malicious or technologically harmful that may infect your computer or device as a result of your use of the Website.

    You must not misuse the Website by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful. You must not attempt to gain unauthorised access to the Website, the server on which the Website is stored or any server, computer or database connected to the Website. You must not attack the Website via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use the Website will cease immediately.


    You may link to our Website home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.

    You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

    You must not establish a link to our Website in any website that is not owned by you.

    Our Website must not be framed on any other site, nor may you create a link to any part of our Website other than the home page.

    We reserve the right to withdraw linking permission without notice.


    These terms of use, their subject matter and their formation (and any non-contractual disputes or claims) are governed by English law.

    If you are a consumer you agree that the courts of England and Wales will have non-exclusive jurisdiction. If you are a resident of Northern Ireland you may also bring proceedings in Northern Ireland, and if you are resident of Scotland, you may also bring proceedings in Scotland. We retain the right to bring proceedings against you for breach of these terms and conditions in your country of residence or any other relevant country.

    If you are a business, you both agree that the courts of England and Wales will have to the exclusive jurisdiction over any dispute between the parties.


    Severability – If any provision of these terms and conditions is found to be void or unenforceable, then that terms shall be deemed to be deleted. The remaining provisions of these terms and conditions shall continue in full force and effect.

    Waiver - No failure or delay by Point A Hotels to exercise any right or remedy under these terms and conditions shall constitute a waiver of that or any other right or remedy. No failure or delay shall prevent or restrict Point A Hotels from the further exercise of that or any other right or remedy.

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