You’ll always find the best room rates and availability on our website. To make a booking, follow the simple steps. You’ll need to select the hotel you wish to stay at, the number of nights and number of people. We take payment at the time of booking so make sure you have your credit or debit card to hand! If you need any help, contact the hotel you wish to stay at. Contact details can be found on the Contact us page.

You can make bookings any time up to 12 months in advance.

When you make a booking you’ll be given a confirmation number which will appear on screen. You will also receive a confirmation email to the email address you provided at the time of booking.

Have you checked your junk mail? If it's not there, contact the Point A Hotel directly. Visit the Contact us page for contact information.

We take payment at the time of booking and once you have paid, your booking is guaranteed.

Our rates are per room, per night. They include VAT. When you book, we'll give you a total price for the rooms and number of nights you've requested.

The reason you are unable to book for the date(s) required is due to limited availability. A small number of rooms are held for those guests who wish to stay for a longer duration and at present these are the only rooms available.

If you choose to pay with a credit card, you will be charged a processing fee of 2% or 3% if you pay by American Express. There is no fee for payments made with a debit card.

We'll need your card details to make your booking because we take payment at the time of booking. All your details are stored securely.

At Point A Hotels, we like to keep things simple. We only have two room types: Double and Twin but both rooms can come without a window, or as an accessible room.

Our rooms are compact and cleverly designed to give you everything you need to get you ready for your point b. You can store your luggage under your bed and make use of dropdown tables, handbag hooks and other space savers. All our rooms are clean and clutter-free and have ensuite bathrooms with power showers.

Room sizes vary hotel by hotel, but generally are 8-12sqm.

Every room has a super comfy bed with a luxury Hypnos mattress, plenty of under-bed storage and a sleek dropdown desk. There is a flat screen TV with plenty of channels and lots of handpicked information about the neighbourhood. All Point A Hotels offer Fast&Free WiFi so you can stay connected. Each room has a full-length mirror, a hairdryer, hanging space for clothes and easy to reach plug sockets. In your ensuite bathroom, you’ll find a great power shower with shampoo and shower gel and towels. Because we know each guest is different, you can control your own mood lighting and air conditioning using the control panel in your room.

Yes. You can control the temperature and fan speed using the control panel in your room.

There’s no need, every bathroom has shower gel, shampoo and hand wash.

Yes of course. Every Point A Hotel has ironing facilities. Speak to the team and they can point you in the right direction.

To offer our guests great value right in the heart of the action, some rooms have windows and some don’t. When you book online, you’ll be able to choose a room with or without a window.

No, but instead you’ll find a great power shower.

There’s no kettle in your room, however, you can always pop down to reception where you can purchase tea, coffee, drinks and snacks at any time throughout the day or night.

At Point A Hotels, we do everything we can to make our hotels accessible to all. We have a number of wheelchair-accessible rooms, which are bigger than our standard rooms with space for wheelchairs to turn, come with a wet room with fixed and movable shower heads, a shower seat and emergency assistance alarms in both the bedroom and the bathroom. These can be booked online. If there is anything we can do to make your stay more comfortable, contact the team at the Point A Hotel you wish to stay at. Contact details can be found on the Contact us page.

We’re sorry, our rooms aren’t designed with space for a cot and we don’t provide these.

Point A Hotel rooms are designed for no more than 2 guests.

You’re in control of the lights in your room. When you’re in your room, you’ll need to insert your room card into the wall slot by the door to activate the power in your room including the lights. Then use the control panel to alter the colour and mood of the lighting.

Your room is fully air conditioned and you can control the temperature using the control panel in your room.

At Point A Hotels we work hard to limit our environmental impact. All of our toilets are fitted with dual flush systems, the packaging for all our toiletries is 100% recyclable and we clean guest rooms on every third day rather than every single day like some hotels.

Talk to us, our team will be happy to put things right for you. Our friendly teams are on hand 24 hours a day, 7 days a week.

Book direct at the PointAHotels.com website for the best rates there are.

Our lowest rate is our Saver rate and you shouldn’t find it cheaper anywhere else.

If our Saver rate is no longer available, or you require a flexible booking, you'll also find our unbeatable Flexible rates available at PointAHotels.com 

If you sign up to join the A List, you’ll receive a 5% off code which you can redeem when booking online on the PointAHotels.com website.

Our Saver rate is always lower than our Flexible rate. We take payment for both rates at the time of booking. With our Saver rate, there are no amendments or cancellations. Alternatively, our Flexible rate gives you the flexibility to cancel at any time up to 15:00 on the day before you due to arrive.

Our rates are per room, per night. They include VAT. When you book, we'll give you a total price for the rooms and number of nights you've requested.

We accept the following methods of payment:

American Express, Mastercard Credit, Mastercard Debit, Visa Credit and Visa Debit.

We do not accept cheques.

A 2% processing fee will be added to all bookings made by credit card. A 3% processing fee will apply to all bookings paid for by American Express. If you pay by debit card, there will be no charge.

We'll need your card details at the time of booking. All your details are stored securely.

At Point A Hotels, we take payment at the time of booking. This speeds up the check in process and enables you to leave the hotel quickly and easily on departure. 

A message will be displayed on screen saying that payment has been authorised. You will then receive a confirmation email including a full VAT receipt.

Yes. You will be charged 2% of your total booking value for using a credit card, this changes to 3% if you pay using American Express. If you choose to pay with a debit card, there is no charge.

Yes, this is a secure website and we use SSL (Secure Sockets Layer) encryption to make sure that any personal information that you supply as part of your booking, including your card details, is not visible to anyone else. Our website’s server is housed in a secure environment.

Yes, a full VAT receipt will be included in the email confirmation of your booking.

The Point A Hotel that you stayed at, can issue you with another receipt. For contact details, please see the hotel’s details page.

Cancelling or amending an individual booking

If you have booked a Flexible room, you can cancel your booking any time before 3pm on the day before you are due to arrive and you will be refunded the full price on the card that you originally paid with. When you cancel your booking, we'll give you a cancellation reference number. Please make a note of this number as proof of your cancellation. If you have booked a room for more than one night and need to reduce the duration of your booking, please do so by 15:00 the day before you want to depart.

If you have booked a Saver rate, you cannot cancel your booking.

Only Flexible rooms can be cancelled and refunded. Flexible rooms must be cancelled before 15:00 on the day before you are due to arrive. To cancel a booking on PointAhotels.com, select the ‘My Flexible Booking’ option located in main menu of the website. When prompted, enter your booking reference number, first name, surname and email address. We’ll process your refund and send through a cancellation confirmation email within 24 hours. Remember, if you have booked a Saver rate, you cannot cancel or amend your booking.

You will receive a cancellation confirmation email within 24 hours of submitting your online cancellation. If you have any questions, or don’t receive your confirmation, contact cancellations@pointahotels.com. 

Your booking will be cancelled and your refund will be processed within 24 hours of submitting your online cancellation. Depending on your card issuer, it may take several days for the funds to reach your account.

Your room will be ready for you from 15:00 on the day you're due to arrive. If you need an early check in so you can start exploring, you will be charged £15. You can purchase this at same time as you book online or upon arrival, subject to availability, by speaking to the team. The earliest you can check in is midday on the day of your arrival.

If you need an early check in, you will be charged £15. You can purchase this at same time as you book online or upon arrival, subject to availability, by speaking to the team. The earliest you can check in is midday on the day of your arrival.

Check out is at 11am on the day you are due to depart. If you need to sleep off last night’s adventures, you can check out at 13:00 for £10. You can purchase this upon arrival at the hotel, subject to availability, by speaking to the team.

We know that sometimes you need to sleep off last night’s adventures. If you need a late check out, you will be charged £10. You can purchase this upon arrival at the hotel, subject to availability, by speaking to the team. The latest you can check out is 13:00 on the day of departure. 

You’ll just need to provide us with photo ID, we’ll do the rest!

Reception is staffed 24/7, so you are free to check-in at any time of day.

Check out is by 11:00 on your departure day. But if you need to sleep off last night’s adventures, you can extend your check out time to 13:00 for £10. Talk to the team who’ll be happy to help.

If you’d like to extend your stay with us, talk to the team and they will check availability to extend your stay.

For bookings of ten or more rooms, email groups@pointahotels.com and you will receive a reply within 24 hours Monday to Friday.

If you have made a group booking for ten rooms or more, 50% of the booking total will be required at the time of booking and the remaining 50% 28 days prior to arrival; with these payments being non-refundable. You are able to cancel up to 10% of your total booked rooms, providing you give us 28 days’ notice prior to arrival, without penalty.

No. Point A Hotel rooms are designed for a maximum of two people.

Point A Hotels doesn't allow more than two people to a room, so you will need to book two rooms or more if you have three or more people in your party.

Breakfast can be booked at any time at the hotel, just speak to one of the team.

Our tasty continental breakfast includes hot drinks, juices, fruit, cereals, yogurts and freshly baked croissants. Choose any 5 items including a hot drink for just £7 or £6.50 if you book online in advance. And if you’re staying in Glasgow, you can choose 5 items including a hot drink for just £6 or £5.50 if you book online in advance.

Breakfast is served from 06:30 to 10:30 Monday to Friday, 07:00 to 11:00 Saturday, Sunday and Bank Holidays.

And for those of you in a hurry, breakfast is available to grab and go.

Full allergy information will be available to guests on request. Speak to a member of the team. 

Yes, we offer Fast&Free WiFi to all our guests.

Connect in 3 simple steps:

  • Enable WiFi on your device. 
  • Choose Point A Fast&Free from the list of networks. If it’s your first time at a Point A Hotel you’ll be asked to register with your name and email address. It only takes a second and after that you can connect automatically at any of our UK hotels.
  • Click Connect, and you’re good to go.

If you have any problems, talk to the team or call the helpline 24/7 on 0333 444 2899.

At Point A Hotels, we do everything we can to make our hotels accessible to all. We have a number of wheelchair-accessible rooms, which are bigger than our standard rooms. In case of emergency, we operate a system of assisted escape for guests that need some help. If you have difficulty walking, but do not need a specially-adapted room, we will do our best to offer you a room on the ground floor or near the lifts for easy access.

All our hotels have luggage storage facilities. If you need to leave luggage with us whilst you explore your point b, just speak to the team. Because space is limited, we charge a small fee of £2.50 per bag.

At Point A Hotels, we’re here to help you get the most out of your stay. We know that sometimes you need things delivered to your hotel, whether it’s concert tickets, flowers for that special someone or your dry cleaning. We do accept deliveries but only on the day you are due to arrive or during your stay. We can’t accept any parcels or letters before or after this timeframe for safety reasons. To avoid any confusion, please make sure the name of the delivery is the same as the name on the booking.

Because our hotels are right in the heart of the city, we do not have onsite parking facilities at our hotels. However, if you are coming to stay in Glasgow, we have an agreement with the City Parking car park on Cambridge Street whereby Point A Hotels guests get 50% off. So you can park for £12 rather than £28! Just make sure you validate your ticket with reception before going to collect your car.

If you have any feedback about your stay at Point A Hotels, please get in touch at help@pointahotels.com. If you’re unhappy, we will do our best to resolve the issue. We love the odd compliment too!

All hotel contact details can be found on the Contact us page.

At Point A Hotels, we do everything we can to make our hotels accessible to all. We have a number of wheelchair-accessible rooms, which are bigger than our standard rooms. In case of emergency, we operate a system of assisted escape for guests that need some help. If you have difficulty walking, but do not need a specially-adapted room, we will do our best to offer you a room on the ground floor or near the lifts for easy access.

All our accessible rooms have ensuite wet rooms with walk-in power showers.

All our accessible rooms have emergency assistance alarms located by the bed and in the bathroom.

We’ve put in place some simple, security measures to ensure all our guests have a comfortable, stay with us and feel safe, especially if they are travelling alone.

- When you check-in we'll give you your room details discreetly so they are not overheard.

- Every Point A Hotel has a door entry system so that only guests can enter after 23:00.

- Our receptions are manned 24 hours a day, so there is always someone on hand to help.

- Every bedroom door is fitted with a deadlock.

Unfortunately, with the exception of assistance dogs, we don't allow pets to stay at our hotels.

Under UK law it’s illegal to smoke anywhere in the hotel, this includes electronic cigarettes. Smoke detectors are in operation and guests found smoking will be asked to leave and charged £100 for deep cleaning the room.

Join the A List and save 5%

Every now and then at Point A Hotels we like to surprise you with a special offer. Join the A List for our latest news and save 5% on your next stay. No spam. We promise.

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