Manage My Booking


Manage my flexible booking
because sometimes plans change

If you've booked a flexible rate, you can cancel your room without charge at any time up to 2:00pm on the day before you are due to arrive. Remember, if you've booked a saver rate, you won't be able to cancel.

Just enter your details below and we'll process your booking amend or refund and send through confirmation within 24 hours.


Your request has been sent to the hotel team to process, please await their confirmation. Please note that SAVER rates are non-refundable, non-transferable and non-amendable. FLEXIBLE rates can be cancelled and amended anytime up to 3pm, 24 hours before arrival.