Taking Extra Care
Our most important job is to ensure every area of our hotels is cleaned to the highest standard. We work with Health & Safety consultants Saeker, for best practice guidance and ongoing audits.
Here are some ways we've adapted our guest experience
to follow the most recent expert guidance:
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Pre-register online for express check-ins with minimal contact
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Flexible or Semi-Flexible rates offer peace of mind
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Contact Free food delivery areas in Reception
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Payment with card only, please
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Social areas adapted to allow for more personal space
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More frequent cleaning of common areas
Bedroom Cleaning
Our in-room cleaning plan covers everything from floors to those high-touch items.
Our housekeeping team will give your room a full service after 3 nights. If you would like your room to be refreshed or need extra towels before then, please our Front Desk who will be happy to help.
- All surfaces are cleaned thoroughly with our anti-viral cleaning products, with extra focus on high-touch areas such as side tables, desks and televisions.
- The little things matter too - we wipe down all handles, doors and remote controls.
- Our bathrooms are thoroughly cleaned with anti-viral products including tiles, floors and sanitary ware.
- All floors are vacuumed and mopped with disinfectant.
- Our linen undergoes a high temperature cleaning process and is laundered to the highest standards.