Cookie Policy

Last updated: (12.02.26)

This Cookie Policy explains how Point A Hotels (“we”, “our”, “us”) uses cookies and similar technologies on our website.

By using our website, you agree to our use of cookies as described below. Where cookies are not strictly necessary, we will request your consent.

What are cookies?

Cookies are small text files placed on your device when you visit a website. They help the website function properly, improve performance and provide insights into how the site is used.

Cookies may be set by us (first-party cookies) or by trusted third-party providers.

How we use cookies

We use cookies for the following purposes:

Strictly necessary cookies

These cookies are essential for the operation of our website and booking platform. They enable core functionality such as:

• Secure website navigation
• Managing booking sessions
• Processing payments
• Preventing fraud

You cannot disable these cookies through our cookie banner, as the website would not function properly without them.

Mention Me (Refer a Friend Programme)

We use Mention Me as a third-party provider to power our Refer a Friend programme.

If you choose to participate in the programme (for example by referring a friend or redeeming a reward), Mention Me may place strictly necessary cookies on your device to:

• Attribute referrals correctly
• Apply rewards accurately
• Prevent fraud or misuse
• Enable the referral platform to function

These cookies are not used for advertising or marketing purposes.

You can read more about Mention Me’s cookies here:
https://mention-me.com/help/privacy_policy_s#cookies

Performance & analytics cookies

These cookies help us understand how visitors use our website so we can improve performance and user experience. For example, they allow us to see which pages are most popular and how visitors move around the site.

Where required, we request your consent before setting these cookies.

Functional cookies

These cookies remember your preferences (such as selected language or region) to enhance your browsing experience.

Managing your cookie preferences

When you first visit our website, you will be presented with a cookie banner allowing you to accept or manage non-essential cookies.

You can also adjust your browser settings to block or delete cookies at any time. Please note that disabling certain cookies may impact website functionality, including the booking process.

Contact us

If you have any questions about our use of cookies, please contact us at:

Email: memberships@pointahotels.com

For more information about how we handle personal data, please see our Privacy Policy.